Support & corrections

Help us understand the issue

• Your device and operating system, plus the browser if you use the website.
• The app version or data-release identifier, if available.
• The record name or reporting record ID, if the issue concerns a facility or route.
• What you were trying to do, the steps you took, and what happened.

For a data correction, include a link to a public source and explain which dated field appears wrong. The map shows source reporting periods; these may differ from today's operator, status or layout.

Keep your message limited

Please do not send confidential documents, employer material, credentials or personal information about other people. Egress has no document-upload form or customer-file import.

Routine support emails are deleted by default 90 days after resolution. Minimal records may be kept longer for an ongoing security or legal matter. Email providers' retention and backup schedules are separate. The privacy notice explains how the map and support messages are handled.